Turning Complexity Into Operational Advantage.

We help regulated and operationally complex businesses build digital operations that are governed, automated, and built to last — not just deployed.

8+ Years Enterprise Delivery 14 African Countries Supported 0 Solutions Abandoned Post-Launch
See How We Work View Case Studies
ABOUT US

Built for businesses that cannot afford to stand still.

Catalyst Digital Operations is a specialist B2B consultancy that helps organisations modernise how they operate — turning fragmented, manual processes into efficient, governed, and scalable digital ecosystems built around real business outcomes.

We work across the full solution lifecycle: from assessing operational gaps and designing automation-first architectures, to implementing, integrating, and governing the systems that keep businesses performing at their best.

With over 8 years of enterprise delivery experience - including 3 years building and running digital operations inside AstraZeneca — we bring the rigour of large-organisation delivery with the focus and agility of a specialist partner.

We are not a generalist IT firm. Our sweet spot is regulated and operationally complex environments where governance, compliance, and stakeholder alignment make digital projects hard to land.

8+
Years Enterprise Delivery
40%
Processing Time Reduction Achieved
14
African Countries Supported
0
Solutions Abandoned Post-Launch
WHAT WE DO

Six interconnected service lines, each grounded in real delivery experience — not theoretical frameworks.

Digital Process Automation

  • Power Automate workflow development
  • AI-driven document processing
  • RPA design and deployment
  • Process optimisation and automation architecture

Microsoft Power Platform

  • Custom Power Apps (Canvas & Model-Driven)
  • Dataverse and Power Pages solutions
  • Centre of Excellence design and governance
  • Licensing optimisation and standards

Data & Reporting

  • Power BI dashboard development
  • Automated reporting environments
  • Performance monitoring systems
  • Data maturity and governance frameworks

Microsoft 365 & SharePoint

  • SharePoint site design and governance
  • Document management systems
  • Collaboration frameworks
  • Microsoft 365 integration and optimisation

Operational Strategy Consulting

  • Digital transformation roadmaps
  • Systems architecture advisory
  • Service delivery optimisation
  • Governance and SLA framework design

Web & App Development

  • Intelligent web application design and build
  • AI API integration (including Anthropic Claude)
  • Client-facing websites and digital product development
  • Cloud deployment and scalable infrastructure
HOW WE WORK

We start with business problems, not technology. Every engagement follows a structured four-phase approach.

01

Strategic Assessment

Comprehensive review of systems, processes, governance, and performance gaps. We identify where automation creates the highest return before a single line of code is written.

02

Solution Architecture

Design of automation-first, scalable operational frameworks aligned to your business objectives — built for governance and adoption from day one, not retrofitted later.

03

Implementation & Integration

Full build, system integration, structured rollout, and user enablement. We own the delivery end-to-end — not just the handover.

04

Governance & Optimisation

Performance refinement, compliance alignment, and long-term sustainability planning. Solutions are monitored, improved, and scaled as your business grows.

PROOF OF WORK

Two client engagements that demonstrate what end-to-end delivery looks like in practice.

PHARMACEUTICAL · REGULATED ENVIRONMENT · CLIENT ANONYMISED

Building a Digital Operations Practice from the Ground Up

40%
Reduction in Processing Time
25%
Reduction in Manual Effort
0
Solutions Abandoned Post-Launch

Global Pharmaceutical Company

Building a Digital Operations Practice from the Ground Up

Pharmaceutical (Regulated) Commercial, Medical & Operations
The Situation

A South African subsidiary of a global pharmaceutical company was operating without a structured digital operations capability. Business functions across commercial, medical, and operations relied heavily on manual processes, disconnected systems, and ad hoc reporting. There was no internal Power Platform practice, no automation governance, and no defined roadmap for digital delivery. The organisation needed someone to build this from scratch — and own it.

The Challenge

Regulated industry constraints — every solution required compliance alignment, audit trails, and governance approval before deployment

Fragmented stakeholder landscape — commercial, medical, and operations functions each had different priorities, toolsets, and tolerance for change

No existing capability to build on — there was no internal Power Platform foundation, no standards, no CoE, and no delivery precedent

What Was Delivered
01
Discovery & Roadmap

Business problem definition, stakeholder workshops, requirements documentation across all three functions before a single solution was scoped.

02
Platform Build

Canvas and Model-Driven Apps, Power Automate cloud and desktop flows, Dataverse, Power BI dashboards — built to governance standards.

03
AI Integration

Generative AI-enhanced workflows to streamline operational processes and surface data-driven insights for commercial decision-making.

04
CoE & Governance

Centre of Excellence established, licensing governed, delivery standards set, adoption managed to ensure sustained use post-launch.

40%
Reduction in Processing Time

Across targeted automated processes

25%
Reduction in Manual Effort

On processes transitioned to automation

0
Solutions Abandoned Post-Launch

Governed adoption ensured sustained use

What made this work was not the technology. It was owning the problem end-to-end: understanding what each business function actually needed, translating that into a governed delivery roadmap, building solutions to compliance standards, and then managing change so the tools were actually adopted. Most digital projects in regulated environments fail at adoption. This one did not — because adoption was treated as a deliverable, not an afterthought.

* Client details anonymised in accordance with confidentiality obligations.

PROFESSIONAL SERVICES · ONGOING ENGAGEMENT

Building a Complete Digital Operations Foundation from Zero

0→1
Cloud & Web Infrastructure Built
3
Processes Automated End-to-End
Ongoing
Digital Operations Governance

Three Black Diamond (Pty) Ltd

Building a Complete Digital Operations Foundation from Zero

Professional Services Ongoing Engagement
The Situation

Three Black Diamond is a South African professional services firm that required a complete digital foundation — from core infrastructure through to automated operations. The business had no existing cloud environment, no structured technology roadmap, and no automation across key operational processes including invoicing, contract management, and reporting. Everything was manual, disconnected, and dependent on individual effort rather than system.

The Challenge

No digital infrastructure existed — cloud, domain, and web environments all needed to be architected and deployed from scratch

Technology adoption required a long-term roadmap, not just immediate fixes — the business needed a plan for sustainable digital maturity, not one-off implementations

Core business processes were entirely manual — invoicing, contract lifecycles, and reporting pipelines were running on human effort with no automation, creating operational risk and overhead

What Was Delivered
01
Infrastructure Build

Cloud environment, domain, and web infrastructure architected and deployed from the ground up — secure, scalable, and production-ready.

02
Digital Roadmap

Corporate technology adoption roadmap designed to guide systems planning and long-term digital maturity — aligned to business objectives, not just current needs.

03
Process Automation

Automated workflows built using Microsoft Power Automate and Make.com — eliminating manual tracking across invoicing, contract lifecycles, and reporting pipelines.

04
Ongoing Governance

Continuous end-to-end digital operations management: proactive technical leadership, risk mitigation, and rapid resolution of operational issues.

Zero → Live
Cloud & Web Infrastructure

Built from scratch and running in production

3 Processes
Automated End-to-End

Invoicing, contracts, and reporting pipelines

Ongoing
Digital Operations Governance

Proactive leadership and issue resolution

Catalyst Digital Operations is not only equipped for enterprise-scale regulated environments. We bring the same rigour, governance, and end-to-end ownership to growth-stage businesses — meeting them where they are and building the digital foundation they need to scale. For Three Black Diamond, that meant functioning as a full-spectrum digital operations partner: infrastructure architect, strategic advisor, automation engineer, and ongoing technical lead — all in one engagement.

FOUNDER-BUILT PRODUCT

Beyond consulting, our founder builds.

Gryt is a live AI-powered fitness application — conceived, designed, and built by Neo Molefe — available now on mobile and web.

Gryt delivers personalised fitness plans that adapt dynamically based on each user's training style, performance data, and readiness. At the centre of the experience is an AI coach — powered by the Anthropic API — that understands each user's history, adjusts guidance based on performance trends, and provides contextual coaching that would otherwise require a human trainer.

It is included here not as a portfolio piece, but as direct evidence of a specific capability: the ability to take a product from concept to architecture to build to a live, paying user base — without a team, without a client brief, and without a safety net.

20
Active Subscribers
2
Live Platforms (Mobile & Web)
API
Anthropic-Powered Coaching
Anthropic APISQLVS CodeVercel

Building and shipping a live AI product requires the same disciplines that make consulting engagements succeed: problem definition, technical architecture, AI integration, and operational governance. This is what that looks like in practice.

Visit Gryt →
WHY CATALYST DIGITAL OPERATIONS

"We are the only automation and AI consultancy in South Africa led by a practitioner who built and ran a full digital operations function inside a global pharmaceutical company — across commercial, medical, and operations divisions, in a regulated environment, at enterprise scale."

Operator, not just consultant

Our founder spent 3 years as a Business Performance Analyst inside AstraZeneca — owning roadmaps, governing platforms, and managing adoption across a regulated, multi-function enterprise. We have sat on the client side of this problem.

Built for regulated environments

Governance, compliance, and audit trails are not afterthoughts for us. They are how we were trained to build. Financial services and pharmaceutical clients do not need to teach us why controls matter.

End-to-end accountability

We define the problem, architect the solution, deliver the build, govern the rollout, and manage adoption. Most firms hand off after deployment. We measure success by whether the solution is still running and improving 6 months later.

Pan-African operational depth

14-country IT service delivery with 98% SLA compliance is not a slide statistic. It means we understand infrastructure constraints, distributed team dynamics, and cross-border complexity that purely Johannesburg-based firms do not.

Senior expertise, always

Every engagement is led by the founder. Clients do not get handed to a junior consultant after the proposal is signed.

WHO WE SERVE

We work with regulated and operationally complex organisations where digital capability translates directly into competitive advantage or operational resilience. Our clients already use Microsoft 365 or are ready to modernise — and they want a partner who will see it through, not just design it.

Pharmaceutical & Life Sciences

Companies operating in regulated markets where governance and compliance are non-negotiable delivery requirements.

Financial Services

Firms automating compliance-heavy operational processes where audit trails, controls, and data integrity are baseline expectations.

Mid-Market Microsoft 365

Businesses scaling their Power Platform investment who need a specialist partner, not a generalist reseller.

Pan-African Multinationals

Organisations managing distributed service delivery across African territories where infrastructure constraints and cross-border complexity require real operational experience.

Growth-Stage Companies

Businesses building their first structured digital operations function — who need end-to-end ownership, not a technology handover.

OUR PRINCIPLES

Proven Expertise

We build from inside knowledge, not outside observation. Our founder has owned delivery inside regulated enterprises — not just advised on it.

End-to-End Accountability

Every engagement is led by the founder, from first conversation to post-launch governance. You always know who is accountable.

Outcome-First Delivery

Technology earns its place by solving a real operational problem. We measure success by whether solutions are still running and improving six months later.

MEET THE FOUNDER
Neo Molefe, Founder & Managing Director

NEO MOLEFE

Founder & Managing Director

Neo is a Digital & IT Operations Leader with over 8 years of experience driving digital transformation, enterprise automation, AI platforms, and IT service delivery. He spent 3 years as the Business Performance Analyst and digital product delivery lead at AstraZeneca South Africa — one of the world's leading pharmaceutical companies — before founding Catalyst Digital Operations in 2026.

He built AstraZeneca's Microsoft Power Platform capability from the ground up, led automation and AI workflow programmes across commercial, medical, and operations functions, and managed IT service governance across 14 African countries at Alviva Holdings.

He is currently operating as a full-time Digital & IT Consultant — architecting cloud infrastructure, designing digital roadmaps, driving AI-driven programmes, delivering workflow automation, and designing and building digital products for clients.

START A CONVERSATION

We respond within 24 hours and will not propose a solution before we understand your problem.

Thank you. We will be in touch within 24 hours.
Phone +27 65 903 8033
Email info@catalystdigitaloperations.com
Website www.catalystdigitaloperations.com